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Secure payment processing Securely process your payment using any major debit or credit card, as well as PayPal. Because our platform uses third-party payment vendors focused solely on financial security, Ultius never sees, stores or has access to your sensitive payment data.
Your financial and personal data are safe. Ultius relies on numerous specialized vendors7 to secure the infrastructure and data, which is continuously scanned daily 8 for integrity and reliability. Common pricing questions Still have questions or concerns?
Check out some of the most common questions customers have before placing their first order. Payment questions Is my payment secure? Yes, your payment is securely processed using third-party payment vendors that specialize in digital security - Authorize.
Read terms and conditions I see a double charge on my bank account balance. Why did this happen and do I get my money back? In the case that you placed an Buy your paper and paid twice, there may be an accidental double charge.
Simply contact our refunds department and we will refund you immediately. Please note that refunds take business days to return back to your account. This is a limitation on behalf of financial institutions and not Ultius, Inc.
In the rare case that is not true, you may be experiencing surge pricing. Learn about surge pricing What if I request a writer and they are unavailable?
Writer availability policy I received an email requesting a picture of my license and payment method. What is this and why do I have to provide it? We ask for this information to protect your financial information and avoid instances of payment fraud.
We just want to ensure that the payment method you used belongs to you.
Learn more about UIV General questions Ultius is more expensive than other companies I found online, why should I pay more for this service? Ultius charges a premium for connecting customers with a highly qualified American writer.
The best freelance writers in America work for Ultius and we are committed to compensating them fairly for their superior work. When it comes to professional document preparation services from talented writers, price and quality go hand in hand.
Explore unique features I accidentally placed an order but forgot to request a writer. What do I do? If you forgot to request a writer, then contact our support team and we will get your funds refunded so that you can place a new order with the correct request.
Contact refunds department What happens if I am unhappy with my final order? If you are unhappy with your final product, we offer free revisions with a three-day turnaround time. We will be happy to revise it for you as long as it falls in line with your original instructions.
Some restrictions and costs may apply; please read the full revision policy before placing an order. You have to log into your account before being able to request a writer from the order form. Follow the link below to log in and then refresh the order form and you will see the new Writer Type option.
Log into my account Is my order information private and confidential? All interactions with Ultius are private and highly secure. Your privacy is an extremely valuable consideration to us and is protected by trusted security vendors.
We also employ industry-leading best practices, such as two-factor authentication9, email registration restrictions and dial-in pins during support interactions.The ivory pages of Moleskine Notebooks are specifically designed to capture your thoughts, and come with all the details that have made them iconic from the “in case of loss” notice on the front page, to the rounded corners and back pocket for all those loose notes and cut-outs that always follow us around.
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